Special Procedures for Expediting Services 430-05-20-50-15-05

(Revised 01/01/2022 ML 3643)

View Archives

 

 

To expedite the certification process, a worker must use the following procedures.

 

Interviews

For a household that is entitled to expedited service, the worker must interview the household within the expedited processing standard.  If the household states they cannot stay or cannot return for the interview dates and times offered to meet the expedited processing standard or 7-day timeframe, this must be clearly documented in the casefile.  The application must then be processed under the 30-day processing standards.  If the household fails to keep the scheduled interview, the worker must send Notice of Missed Interview.  This notice informs the household that they are responsible to schedule a second interview.  

 

Identity

In all cases, the applicant’s or authorized representative’s identity must be verified through readily available documentary evidence or a collateral contact.

 Verification of identity cannot be postponed.

 

If verification of identity of the applicant is not provided at the interview, the expedited processing standard starts with the date of receipt of identity.  For expedited applications identity cannot be waived.

 

Example:

The human service receives the application on May 10 and schedules an interview on May 11.  Verification of identity was not provided.  The household fails to show for this interview.  The worker sends the Notice of Missed Interview to the household.  On May 13 the household calls to set up an interview.  Worker schedules an interview for May 14.

 

On May 14 the household comes in for the interview and provides verification of identity.  As verification of identity and interview requirements were met on May 14, the worker has through May 16 to process the application and issue an EBT card, so benefits are available on May 17.

 

Verifications

All reasonable efforts must be made to verify within the expedited processing standards, the household's residency, income, alien status and all other factors, through readily available documentary evidence or a collateral contact. Benefits must not be delayed beyond the expedited processing standard because these eligibility factors have not been verified.

 

Postponed Verifications

Expedited households are the only households where the mandatory verifications can be postponed.  All mandatory verifications including questionable information (i.e. income, deductible expenses, social security numbers, work requirements, citizenship, job quits, verification of participation in another state, determination of felony conviction parole or probation violators, etc.) must be postponed if unable to verify within expedited processing standard.

 

Exception:

The identity of the applicant or the authorized representative.  

 

The worker must postpone the verification(s) which normally would be required, if necessary to meet the expedited processing standard .  

 

A household reapplying must not be denied for failure to provide postponed verifications.  However, they lose their entitlement to expedited service and are processed under 30-day processing standards.

Examples:

  1. Household applied on October 17, was determined entitled to expedited services and certified for two months with postponed verifications. The household failed to provide postponed verifications or recertify.

The household reapplies on December 7, is expedite, however, is not entitled to expedited services because they failed to provide postponed verification in October and November. Mandatory verifications for the December application cannot be postponed and are required to process the application under 30-day processing standards.

 

If it is determined that benefits were issued incorrectly because verifications were postponed, in order to meet the expedited processing standard, a claim is not established.

 

Exceptions:

  1. If the household failed to report information, a claim must be established.
  2. Agency errors.  

 

Issuance

Expedited households that apply on or before the 15th of the month and are certified will be issued the initial month benefits as an immediate issuance.

Expedited households that apply after the 15th of the month and are certified, will be issue the initial month benefit and the second full month benefit as an immediate issuance.

 

Example:

The human service zone receives an application on September 19th and screens the application eligible for expedited service. On September 20th the human service zone determines the application eligible and authorizes a pro-rated benefit for September as well as the next full month of benefits for October. Benefits for September and October are available on the household’s EBT card September 21st.

 

Work Requirements

The worker must:

  1. Require the applicant to complete the Affidavit for Supplemental Nutrition Assistance Program (SNAP) Work Registrants or Affidavit for SNAP Employment and Training Registrants unless exempt.
  2. Require the applicant to complete the Affidavit for Supplemental Nutrition Assistance Program (SNAP) Work Registrants or Affidavit for SNAP Employment and Training Registrants for all non-exempt household members. Work requirements for non-exempt household members must be postponed, if necessary, to meet the expedited processing standard.
  3. Require an authorized representative interviewing on behalf of a household to complete the Affidavit for Supplemental Nutrition Assistance Program (SNAP) Work Registrants or Affidavit for SNAP Employment and Training Registrants for all non-exempt household members.
  4. Postpone questionable exemptions if the expedited processing standard cannot be met.

 

Social Security Numbers (SSN)

Expedited households are the only households in which individuals are allowed to participate without a SSN or without proof of application for a SSN for one full month of benefits. (If an expedited household applies after the 1st but on or before the 15th, and the only postponed verification is SSN, a two month review period will be assigned to the household.)

 

In all cases, expedited households must be asked to provide a SSN for each individual in the household.

 

Exception: 

A newborn is allowed to participate without a SSN or proof of application of SSN for six months following the month the baby is born or by the next review, whichever is later.

 

Examples:

 

The following examples do not include newborns.

  1. A five person expedited household applies May 1. Two of the five household members do not have a SSN or proof that they have applied. All five individuals are entitled to participate for the full month of May (May 1 through May 31).

In this example, the household must be certified for the month of May only, and must reapply for June. If at the time of review the two individuals are unable to provide a SSN or proof of application for a SSN, they are ineligible household members when determining benefits for June or until the SSN is provided. June benefits would be for a three-person household.

  1. A five-person expedited household applies May 2 (any time after the first of the month). Two of the five household members do not have a SSN or proof that they have applied. All five individuals are entitled to participate for the partial month of May (May 2 through May 31), and the full month of June (June 1 through June 30).

In this example, the household must be certified for no more than the months of May and June and must reapply. If at the time of July review the two individuals are unable to provide a SSN or proof of application for a SSN, they are ineligible household members when determining benefits for July or until the SSN is provided. July benefits would be for a three-person household.